14 calendar days from the date of delivery of the order.

Through any transport agency. Previously by opening a return request from your account > my orders.

If the value of your order is more than 200 euros the return is free. You have to go to your nearest ENVIALIA office and we will take care of the return costs. Otherwise the return costs are at your expense.

We kindly ask you to open your return request (my account > my orders), so that we can inform you about the procedure.